Privacy Policy
Introduction
Welcome to The Sandon Hotel. We are committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
Information Collection
We collect personal information when you:
- Make a reservation or use our services.
- Contact us for inquiries or customer support.
- Sign up for our newsletters or marketing materials.
The types of information we collect include:
- Contact details (e.g., name, email address, telephone number).
- Payment information (credit card details, billing address).
- Preferences and feedback related to your stay.
Use of Information
Your information is used to:
- Process and manage your reservations.
- Provide customer service and support.
- Send marketing communications, if opted-in.
- Improve our services and website experience.
Information Sharing and Disclosure
We may share your information with:
- Third-party service providers for reservation management and payment processing.
- Authorities, if required by law or for safety and security purposes.
We do not sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information.
User Rights
You have the right to:
- Access, update, or request deletion of your personal information.
- Opt-out of marketing communications.
- Lodge a complaint with a supervisory authority.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor and analyse web traffic and user behavior on our website.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction.
Policy Changes
We may update this policy from time to time. The effective date at the top of this page indicates the last revision date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@thesandon.com